Claims & Arbitration Service
We provide expert support in managing project disputes, helping clients protect their interests and resolve conflicts efficiently. Our services cover both cost and time-related claims, ensuring fair outcomes through structured documentation and expert representation.
Claims & arbitration support turns a project dispute into a well-documented, defensible position: cost and time impact analysis quantifies what happened, claims documentation puts it into a structured submission, and DRB support plus expert witness services carry that position through resolution proceedings.
Our Capabilities Include
What's Inside Our Claims & Arbitration Service
From quantifying the impact of a delay or change to representing that position at a hearing — one team, one file.
Cost & Time Impact Analysis
Before a claim can be made, its basis has to be quantified. We evaluate the financial impact of changes, extra work and resource idling, and assess how execution delays have affected the schedule.
- Financial impact of changes and extra work
- Resource idling cost evaluation
- Delay impact on project schedule
Claims Documentation & Settlement Support
The analysis is built into a structured, evidence-based claim ready for submission, and we support clients through the negotiation and settlement process that follows.
- Structured, evidence-based claim preparation
- Submission-ready documentation
- Negotiation and settlement support
Dispute Resolution Board (DRB) Support
Where a dispute goes to a DRB, we provide the technical and contractual inputs needed to present a client's position clearly and with supporting evidence.
- Technical inputs for DRB proceedings
- Contractual position papers
- Support through DRB hearings
Expert Witness Services
For arbitration hearings, we provide specialised testimony and analysis — including expert testimony for delay and quantum analysis, drawing on the same cost and time impact work behind the claim.
- Specialised testimony during arbitration hearings
- Expert testimony for delay analysis
- Expert testimony for quantum analysis
How a Claim Moves Through the Process
Quantify the impact
Cost Impact Analysis and Time Impact Analysis establish what the change, extra work, idling or delay actually cost the project — in money and in schedule.
Document the claim
That analysis is built into a structured, evidence-based claim, ready for submission and built to withstand scrutiny.
Support review and settlement
We assist through negotiation and settlement discussions, aiming to resolve the dispute before it needs to go further.
Represent the position at DRB or arbitration
If the dispute proceeds to a Dispute Resolution Board or arbitration, we provide technical/contractual inputs and expert witness testimony to support the client's case.
Track Record
Frequently Asked Questions
What is claims & arbitration support?
Claims & arbitration support is expert help managing project disputes over cost and time — preparing structured, evidence-based claims, analysing the impact of delays and changes, and providing technical representation through Dispute Resolution Board and arbitration proceedings.
What does Protecon BTG's claims & arbitration service include?
Cost Impact Analysis, Time Impact Analysis, Claims Documentation, Dispute Review & Settlement Support, Dispute Resolution Board (DRB) Support, and Expert Witness Services.
What is Cost Impact Analysis?
Cost Impact Analysis evaluates the financial implications of changes, extra work, and resource idling on a project, forming the basis for a cost claim.
What is Time Impact Analysis?
Time Impact Analysis assesses execution delays and their effect on the project schedule, forming the basis for a time-related claim or Extension of Time request.
What is Dispute Resolution Board (DRB) support?
DRB support means providing technical and contractual inputs during Dispute Resolution Board proceedings, helping present a client's position clearly and with supporting evidence.
What does Protecon BTG's expert witness service cover?
Protecon BTG provides specialised testimony and analysis during arbitration hearings, including expert testimony for delay and quantum analysis on claims and arbitration engagements.
Which projects has Protecon BTG supported for claims & arbitration?
Protecon BTG has been awarded Techno-Legal and Technical Claims & Arbitration Support Services, including Expert Testimony for Delay and Quantum Analysis, by the Dedicated Freight Corridor Corporation of India Limited (DFCCIL) for the CP-301 (EDFC), CTP-14 (WDFC) and CP-304 (EDFC) packages.
